CORE by KHI Restoration is the trusted name in restoration in Cypress, TX. Our IICRC certified technicians follow industry-standard procedures for quality you can count on. We offer 24-hour emergency service and can work directly with your insurance provider to make the process as easy as possible for you.
Insurance coverage is very situationally dependent. Each policy from each different company will have different levels and types of coverage. The best way to know if your damage is covered is to keep a copy of your policy on hand and call your agent directly with any questions you might have.
As a homeowner, seeing your home damaged is extremely stressful and it’s difficult to know the right course of action. Will trying to clean up on your own help or just make things worse? No matter what kind of damage you’ve incurred, the very first thing you should do is take photographs as long as the area is safe for you to be in. If you have water damage, the best thing to do is extract as much standing water as you possibly can while you wait for help. If you have fans, set them to start drying things as much as possible. They won’t be enough to completely dry the area, but they can help to minimize the chance of secondary damages. In the event of mold or fire, it’s best to just leave the damage alone until a professional can address it. Disturbed mold can disperse spores throughout the home and fire damages can be made worse if improper cleaning techniques are used.
The pricing for new roofs depends primarily on the square footage of the roof surface, the type of material you choose (asphalt, metal, cedar shakes, tile, etc), and the complexity of your roof (dormers, steep angles, etc.) Because we've been installing new roofs in the Cypress, TX area for so many years, we have the experience and resources to help you decide on a quality roof solution that will suit your budget.
Each shingle brand provides a different guideline for how long they expect their shingles to last. A properly installed roof will generally last up to 15 years with regular maintenance and inspection, especially after severe weather events.
While there could be some initial cost-saving in laying new shingles over an old, aged roof, we generally don't recommend re-roofing. Old shingles also mean an old roof deck. By tearing off the old shingles, our licensed roofing contractor will then be able to spot any areas of instability or damage to the roof deck that may have been hidden by the shingles. We can replace any sections where there may be wood rot. Roof installation techniques and materials have also changed over the last couple of decades, and your old roof may not be up to code. "Re-roof" jobs may also not carry the same warranties as a full replacement.
When you decide it's time to consider a new roof, consider first your budget and your goals. Metal roofs tend to last longer than asphalt shingles, but they cost more upfront and may not "fit in" with the neighborhood. Asphalt shingles are an affordable option, but even in that arena, there are choices that will determine the overall aesthetic and potential lifespan of the roof. Consulting a roofing contractor to help you make these choices is best. They'll have the experience to help guide you towards the best result.
While it is very true that you can't just drape a tarp over a gap in the roof, tack down some nails and call it good enough, some form of fastener is required to secure the tarp while causing the least damage to the "healthy" areas of the roof. The owner of CORE by KHI Restoration is a preferred contractor with most insurance companies in Texas, though, and our method for securing the tarp is always accepted and appreciated by insurance companies. We wrap the edges of the tarp around boards to pull it taught and then carefully screw the board itself into the roof deck or the underside of the eaves.
Generally, we'll wait for a break in the rain before climbing onto a roof when the rain is still sheeting due to the safety risk. One of the best benefits to choosing CORE by KHI Restoration is that we live right here in Spring, so we'll be watching the weather along with you. Just give us a call, and together we'll determine the best time to tarp your roof.
Absolutely not, but you should. Temporary roof tarping is generally covered by your homeowner's insurance policy, but choosing multiple contractors for the same claim may delay the process. Insurance companies refer their clients to us all the time, though, because they trust us to get the job done right at a reasonable price. We can be on our way to tarp your roof, and we'll come back and meet with your insurance adjuster to discuss our recommendations for the repairs. One-stop-shopping!
Yes! We can arrange for tree removal prior to roof tarping. We'll coordinate the entire project for you.
They often go hand-in-hand, depending on the extent of the damage. If your roof deck was compromised by the impact of a heavy branch or tree, we'll install a plywood board over the gap before securing a tarp across the roof. Boardup is required whenever there is damage that reduces the structural integrity of your house until permanent repairs can be made. Roof tarping, on its own, is only meant to keep out rain or other weather from causing more damage. We'll know the best course of action when we get to your place for the free inspection.
Water damage insurance claims depend on a few different criteria. Ultimately, that's a question you'll have to clarify with your insurance company. However, we can tell you that the viability of water damage insurance claims depends primarily on what caused the damage (storm, burst pipe, plumbing malfunction, localized flood, sump pump failure, etc.). Some insurance policies will outline scenarios that will NOT be covered without specific riders like flood insurance, or sump pump failure insurance.
Contacting a restoration contractor as well as your insurance adjuster at the same time is a good idea, because the restoration contractor will help make sure that not only will the water extraction and dry out be covered, but the rebuild process that should follow. If the full scope of the claim isn't outlined and agreed upon from the start, there may be issues down the line, and property owners may find themselves having to pay out of pocket to get the property completely back to normal.
That depends on the types of materials that were affected by water. Drywall, carpet, and hardwood floors will take longer to dry than other materials in the space. We use moisture meters throughout the process and in many different locations to gauge the moisture levels and will continue to adjust our fans and dehumidifiers to achieve an efficient but effective dry time. The bare minimum of "three days to dry" may only produce a surface dry, but can still leave behind moisture levels that create an ideal environment for mold to grow.
Most homeowners start trying to remove the water themselves before they realize they'll need to contact their insurance company about a claim so they can call in a water damage restoration company. However, standing water around anything with a power cord or outlet or sagging ceilings makes the area unsafe. Also, many insurance claims require documentation of the loss BEFORE any work is done, including removing the water. Always take plenty of photos of the damage you see before taking any action to start cleaning up the mess. Your restoration contractor will be able to back up your insurance claim scope with the necessary technical documentation as well.
If the water damage involves Category 1 water (clean and free of microbes and bacteria), many of your personal belongings can be salvaged. Category 2 water would include other water sources, including rainwater, that, while not containing biohazards or sewage, still pose health risks and the potential for destructive microbial growth and mold. A water damage restoration technician will help you sort through the contents of the property to determine what can be safely dried, what can be restored by a textile/contents technician, and what can't be saved or salvaged. There are off-site facilities in the area that specialize in restoring water-damaged contents. Your restoration team will document all of the contents leaving the property for restoration or disposal for your records and also for reimbursement from your insurance company.
Identifying the source of the water damage is one of the first steps in both the insurance claim process and before beginning to dry out and repair the damaged areas. After all, if you replace a sagging, wet ceiling that was caused by a roof leak but don't fix the roof, too, the next rainstorm will start the cycle all over again. The buckling to your hardwood floor could be caused by a leaking pipe. We will pinpoint the exact cause of your water damage and make sure the source is repaired. We make sure your restoration job is done right the first time.